Reviews for Lancaster, PA Cosmetic Dentist Dr. Franklin Reed Mask D.M.D.

Patient Reviews

We understand how important it is to find a dental practice where your family feels comfortable, well-cared for, and safe. At LANCO Dental Care (formerly known as Gibson Dental Care), we build relationships with our patients that are based on trust so that we may provide the highest quality care for families in the Lancaster, PA community. We want you and your loved ones to have a smile you feel proud of and blend our attention to detail, experience, and state-of-the-art care to ensure your family enjoys the best dentistry has to offer. To learn more about what makes our practice so unique, we invite you to browse our collection of patient reviews. Please contact us for more information or to reserve your initial visit at LANCO Dental Care.

Filter64 Reviews  
5.0
DAPI
Review from M.L.  |  Source: Google  |  Nov 10, 2023

Really thorough cleaning. Comfy head rest. Everyone I met was kind and personable. No one was pushy or tried to sell me anything - if you know what I mean! More

5.0
DAPI
Review from G.B.  |  Source: Google  |  Nov 08, 2023

Professional, friendly, efficient. All around pleasant experience. More

5.0
DAPI
Review from G.V.  |  Source: Google  |  Nov 03, 2023

Every staff member and the doctor are superb. They make me feel valued as a patient and as a person. Their customer service skills are patient oriented and understand one’s personal needs. More

5.0
DAPI
Review from J.E.  |  Source: Google  |  Oct 18, 2023

The overall experience was excellent! From the office to the chair. I highly recommend Dr Mask and LANCO Dental! More

5.0
DAPI
Review from B.B.  |  Source: Google  |  Oct 18, 2023

Wonderful experience! All employees are extremely courteous! Highly recommended!! More

5.0
DAPI
Review from S.T.  |  Source: Google  |  Oct 13, 2023

This was my first visit to Lanco Dental Care and was genuinely impressed. Not only was Dr. Mask very professional, but the dental hygienist, Chloe, was exceptional as well. They were thorough, gentle, and took the time to explain each step. The entire team exudes professionalism and care. Highly recommend this office for anyone seeking top-notch dental care. More

5.0
DAPI
Review from A.D.  |  Source: Google  |  Sep 28, 2023

I'm so glad that I switched to this practice. They're always available to schedule, have great hours, and never any long hold times on the phone. Noelle has been handling my dental care, along with Dr. Mask, and she is SO kind and really knowledgeable. Samantha at the front desk is great, and always goes above and beyond. More

5.0
DAPI
Review from J.K.  |  Source: Google  |  Sep 15, 2023

Great dental practice! My husband and I and our two kids (ages 2 & 4) get our teeth cleaned here and the staff is wonderful. So nice & friendly! More

5.0
DAPI
Review from A.  |  Source: Google  |  Sep 12, 2023

I'm so glad that I switched to this practice. They're always available to schedule, have great hours, and never any long hold times on the phone. Noelle has been handling my dental care, along with Dr. Mask, and she is SO kind and really knowledgeable. Samantha at the front desk is great, and always goes above and beyond. More

5.0
DAPI
Review from N.N.  |  Source: Facebook  |  Sep 10, 2023

she is very trustworthy and reliable gaining high profit. So why don't you invest with her don't say I did not recommend her to you ,,, all I did was to make the first deposit of $600 and I make my withdrawal $7500 I'm so happy and excited please and please hurry up and start earning money for the future now I'm going to invest for my for children and siblings....... For more information about Mrs.Anita EphraimWhatsApp;+1 224 208 8320 Email;[email protected] More

5.0
DAPI
Review from J.K.  |  Source: Google  |  Aug 16, 2023

Love my dentist! The staff in this office are wonderful, and everything about my visits are consistently smooth. More

5.0
DAPI
Review from J.H.  |  Source: Google  |  Aug 05, 2023

I have been a patient there for over two years now and I would never want to go anywhere else!! They all are so very friendly and welcoming. They treat everyone with so much respect. I actually enjoy going to my appointments. When have you ever heard that before? Dr Gibson retired and Dr Mask has picked up right where he left off and is a real professional. Dr Gibson was great to talk sports with and so is Dr Mask. It’s like going to visit friends and having your teeth taken care of at the same time. More

5.0
DAPI
Review from A.  |  Source: Google  |  Jul 21, 2023

I am a new patient here and I'm really glad I switched to them. The whole team is really caring and friendly. More

5.0
DAPI
Review from P.-.  |  Source: Google  |  Jul 06, 2023

The dentists and staff are very nice people and give great info on how to care your teeth better. Highly recommend coming here for your teeth care! More

5.0
DAPI
Review from A.J.  |  Source: Google  |  Jun 23, 2023

Great with my kids (toddlers) and us. Everyone is so kind, helpful, and patient! I drive a little over 30 minutes to see them because I never wanted to switch after a few bad experiences other places. They are worth it! More

5.0
DAPI
Review from B.M.  |  Source: Google  |  Apr 25, 2023

This Dental Team are amazing!!! I’m so scare of dentist (doctors in general triggers my anxiety)and needles! But, they worked with me, made me feel comfortable enough to not trigger my anxiety. Thank You, LANCO Dental Care!! I can’t wait until I’m back!! They help me with my confidence so much! I can’t say Thank you enough!! -Maria Matos😁 More

5.0
DAPI
Review from K.W.  |  Source: Google  |  Feb 25, 2023

We received a very thorough examination. The staff is very professional but also friendly and courteous. More

5.0
DAPI
Review from E.K.  |  Source: Google  |  Feb 25, 2023

The care I get is what I would give to my patients. Lanco Dental Care gives what is best for every patient. I love the staff from Mandi (office manager), Samantha (schedule coordinator), the hygienist Shelly, Chole, and Melissa, Dr. Mask and EFDA's Emily and Julia. You can expect to be well taken care of at Lanco Dental Care. More

5.0
DAPI
Review from N.S.  |  Source: Google  |  Feb 16, 2023

We had a wonderful first experience at Lancaster County Dental with our boys! Everyone was so friendly. We are so grateful we found LCD! More

5.0
DAPI
Review from S.C.  |  Source: Facebook  |  Jan 06, 2023

I am a transplant to the area who had poor experiences at 2 previous area dentists. The Holidays brought me an infection. When googling, Lanco was listed as an emergency dental care facility and agreed to see me the morning following my call. Not only did they not disappoint, they blew me away with good listening skills, gentle care, a patient approach to the complex issue I had, a referral to a local prosthodontist with a solid reputation, reasonable fees, attention to insurance, and an Rx for an antibiotic so I could get comfortable again. Thanks to everyone on the team. It is obvious to those of us who benefit from your work that you deeply care about the person you are dealing with and I totally get that on many days that can be very hard to do. In gratitude! S More

5.0
DAPI
Review from S.C.  |  Source: Facebook  |  Jan 05, 2023

I am a transplant to the area who had poor experiences at 2 previous area dentists. The Holidays brought me an infection. When googling, Lanco was listed as an emergency dental care facility and agreed to see me the morning following my call. Not only did they not disappoint, they blew me away with good listening skills, gentle care, a patient approach to the complex issue I had, a referral to a local prosthodontist with a solid reputation, reasonable fees, attention to insurance, and an Rx for an antibiotic so I could get comfortable again. Thanks to everyone on the team. It is obvious to those of us who benefit from your work that you deeply care about the person you are dealing with and I totally get that on many days that can be very hard to do. In gratitude! S More

5.0
DAPI
Review from R.D.  |  Source: Google  |  Nov 08, 2022

Always great service! Friendly and engaging! More

5.0
DAPI
Review from J.C.  |  Source: Google  |  Nov 06, 2022

Today my daughter decided to knock out my front tooth while playing. After my wife had called several places and today being a Saturday the soonest I was looking at to be seen was Monday. Then she called LANCO and they said leave now and we'll take care of you.. I haven't seen a dentist in a long time and the longer I go the more I resist to even try. We left and they got me in right away like a true emergency should be handled. It was stress and worry free didnt make a big deal or lecture me. Can't say thank you enough! More

5.0
DAPI
Review from K.P.  |  Source: Google  |  Nov 05, 2022

Super friendly staff, conveniently located, thorough exam- great experience! More

5.0
DAPI
Review from F.F.  |  Source: Google  |  Jul 27, 2022

Chloe was absolutely the best dental technician I have had in my lifetime. She was thorough and complete. Very impressive. More

5.0
DAPI
Review from S.H.  |  Source: Google  |  Jul 23, 2022

Had Chloe for the first time as my hygienist. She was fantastic! Made the experience enjoyable. More

5.0
DAPI
Review from J.O.  |  Source: Google  |  Jul 22, 2022

I LOVE going to the dentist! How many people can say that? The staff and Dr. Mask are just amazing! I feel like it is a visit with good friends each time I go no matter what procedure I am having done. So much love and gratitude to all at Lanco Dental Care! More

5.0
DAPI
Review from R.J.  |  Source: Google  |  Jul 22, 2022

Everyone is professional and does a good job More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Jul 15, 2022

We appreciate the way the dental cleaning work is done, carefully by hand without the power wash cleaning used by others. We also appreciate how they listen to us, understanding our capacities as seniors. More

5.0
DAPI
Review from D.M.  |  Source: Google  |  Jun 04, 2022

This was the best experience I’ve had with a dental visit. Chloe, Dr. Mask and Samantha were friendly, knowledgeable and professional. Scheduling was easy, the office has a relaxed atmosphere and my appointment started on time. I didn’t feel rushed. They took their time in explaining what they were doing and answering questions. I will be recommending this practice to my family and friends. More

5.0
DAPI
Review from B.K.  |  Source: Google  |  May 22, 2022

I hadn't been to the dentist in a long time and the longer it went the less I wanted to go. I didn't want to be lectured and talked down to about what I should have been doing but there was none of that from LANCO Dental Care. They were friendly and professional with no high pressure pitches for procedures I didn't want or need. I have a sense of relief and peace of mind for finally seeing a dentist and they did it without the stress and embarrassment I was expecting. More

5.0
DAPI
Review from H.  |  Source: Google  |  Apr 03, 2022

Everyone is professional, personable and highly skilled. I could not be happier with this practice. More

5.0
DAPI
Review from S.L.  |  Source: Google  |  Mar 26, 2022

Our entire family loves LANCO Dental Care! Friendly, knowledgeable staff. Always a pleasant experience. More

5.0
DAPI
Review from S.M.  |  Source: Google  |  Mar 26, 2022

The Dentist, Dental assistant and receptionist were all excellent, easy to talk to, and friendly, I would be pleased to see them again and would refer them to family and friends with enthusiasm. More

5.0
DAPI
Review from J.R.  |  Source: Google  |  Mar 05, 2022

Great experience so far. I'm a person who is terrified going to the dentist. The entire staff put me at ease. We'll see how it goes when I get the crown... More

5.0
DAPI
Review from J.R.  |  Source: Google  |  Mar 05, 2022

Great experience so far. I'm a person who is terrified going to the dentist. The entire staff put me at ease. We'll see how it goes when I get the crown... More

5.0
DAPI
Review from D.W.  |  Source: Google  |  Feb 07, 2022

I recently moved into the area. The experience was exceptional. I could not have been more pleased with my visit. More

5.0
DAPI
Review from K.U.  |  Source: Google  |  Jan 22, 2022

very satisfied with care provided by staff More

4.0
DAPI
Review from S.A.  |  Source: Google  |  Jan 08, 2022

Great staff, knowledgeable, skilled in their craft, and well mannered while caring for their patients.❤❤❤❤ More

5.0
DAPI
Review from C.D.  |  Source: Google  |  Nov 06, 2021

A great staff working together well to keep my teeth and gums healthy! More

5.0
DAPI
Review from E.N.  |  Source: Google  |  Jul 23, 2021

I had such a great experience here! From the moment I walked in the door they made me feel so welcome. My hygienist was so friendly and personable and did a great job with my cleaning. Dr. Mask is very knowledgeable and down to earth. I felt like he really listened and made the best recommendations for my situation. They make it super easy to schedule appointments which was a problem I’ve had other places in the past. So happy to have found a dentist that I love. I highly recommend them. More

5.0
DAPI
Review from S.P.  |  Source: Google  |  Jun 26, 2021

Dr Mask and staff are awesome. Always helpful, friendly, and professional. I am very happy to have found this dental practice. :) More

5.0
DAPI
Review from L.C.  |  Source: Google  |  Jun 26, 2021

Wonderful staff and they do an excellent and careful job cleaning my teeth. They are so friendly and kind. Dr. Mask is also very thorough. I wouldn’t go anywhere else! More

5.0
DAPI
Review from M.G.  |  Source: Google  |  Jun 26, 2021

This place is awesome!! I highly recommend!! All the staff was very kind and welcoming. Shelly the hygienist was terrific! She made me feel comfortable and explained everything step by step of what she was doing and why. She was very caring and gentle. DR. Mask was awesome he is kind, gentle and explained everything to me and why.. Samantha was so sweet and kind very helpful. I never felt so comfortable going to the dentist. They do not judge you. They made me feel like they genuinely care and they sure showed it!!! Thank you again, Gloria. More

5.0
DAPI
Review from L.C.  |  Source: Google  |  Jun 23, 2021

Wonderful staff and they do an excellent and careful job cleaning my teeth. They are so friendly and kind. Dr. Mask is also very thorough. I wouldn’t go anywhere else! More

5.0
DAPI
Review from S.J.  |  Source: Google  |  Jun 08, 2021

After having one bad experience after another at supposed 5-star practices, Lanco Dental Care, by far, supercedes the service and care of the others. My hygienist, Chloe, was patient, kind, and explained everything in detail to me. I ask alot of questions and have a strong personality which didn't phase her. Dr. Mask also was patient and kind, was able to answer all my questions, and then provided a treatment plan. I had become leary of dentists after receiving mediocre care from multiple practices. Not here! If you are looking for a practice that treats you with respect, listens and participates in a discussion to solve teeth problems, then this is the practice for you! After you have a great dentist visit (did I just say that) you will check out with Samantha, who is sweet as can be. She will provide you with detailed information about upcoming visits. Love them so far!! More

5.0
DAPI
Review from M.G.  |  Source: Google  |  Jun 08, 2021

This place is awesome!! I highly recommend!! All the staff was very kind and welcoming. Shelly the hygienist was terrific! She made me feel comfortable and explained everything step by step of what she was doing and why. She was very caring and gentle. DR. Mask was awesome he is kind, gentle and explained everything to me and why.. Samantha was so sweet and kind very helpful. I never felt so comfortable going to the dentist. They do not judge you. They made me feel like they genuinely care and they sure showed it!!! Thank you again, Gloria. More

5.0
DAPI
Review from S.P.  |  Source: Google  |  May 28, 2021

Dr Mask and staff are awesome. Always helpful, friendly, and professional. I am very happy to have found this dental practice. :) More

5.0
DAPI
Review from J.H.  |  Source: Google  |  May 26, 2021

From the office staff, to the hygienist, to Dr. Mask, all top notch in every way. It’s nice to be made to feel special every time you visit their office. A caring staff, that truly cares about your smile. Not a tag line of theirs but it should be. Thank you to everyone on their staff. More

5.0
DAPI
Review from E.K.  |  Source: Google  |  Apr 26, 2021

It was great to have my tooth fixed in a short amount of time and done so well. Great Team Work! More

5.0
DAPI
Review from M.T.  |  Source: Google  |  Mar 26, 2021

I continue to have the utmost respect for and appreciation of hygienist, Shelly. Her candid answers to my dental care questions are always helpful. The three-times-a-year, one-hour appointments for periodontal maintenance are not my favorite events in the year. I am especially grateful Shelly works diligently, skillfully, and with dispatch. Mandy and Samantha are welcoming and supportive. More

5.0
DAPI
Review from B.  |  Source: Google  |  Mar 26, 2021

Love Gibson everyone is so nice and friendly. They are great with dealing with kids. Dr. Reed and staff are second to none, everyone goes above and beyond. More

5.0
DAPI
Review from B.  |  Source: Google  |  Jan 14, 2021

Love Gibson everyone is so nice and friendly. They are great with dealing with kids. Dr. Reed and staff are second to none, everyone goes above and beyond. More

5.0
DAPI
Review from A.M.  |  Source: Google  |  Apr 30, 2020

The staff here are welcoming, friendly and very knowledgeable. Coming in as a new patient, I did not know what to expect, but the service here is exceptional and I made the right choice in choosing this location. Can’t wait until my next appointment! Thank you. More

5.0
DAPI
Review from D.K.  |  Source: Google  |  Mar 26, 2020

Dr, Gibson and Elaine are the best! I always feel welcomed and genuinally cared for! More

5.0
DAPI
Review from J.P.  |  Source: Google  |  Mar 26, 2020

I recently decided to switch to Dr. Gibson's practice because I didn't feel I was getting the best service at the previous practice. After my first comprehensive exam, I have a strong feeling that this is going to work out. I was greeted with big smiles as soon as I walked in (Sam and Mandi). Actually, from the time I walked in to the time I walked out, the entire staff was friendly and pleasant. During the exam, the assistant (Leah I think :), the Hygienist (Elaine), and Dr. Gibson all took the time to make sure I was comfortable. Each one of them took the time to explain every step and their evaluation of what they were observing. The explanations were thorough and complete. I did not sense I was being rushed out and that it was all about making $$$. I have a really good feeling that this is going to work out and look forward to my next appointment to get some fillings. (<--- Ok, not looking forward to the fillings, but I do believe good dentistry care is in my future) P.S. They have a savings club/plan for the folks without insurance that I found to be a worthwhile bonus. More

5.0
DAPI
Review from J.L.  |  Source: Google  |  Mar 26, 2020

Both Sherwood and I were there together, and we were impressed with the thoroughness of the service and the friendliness of all the staff. I can definitely recommend it! More

5.0
DAPI
Review from S.A.  |  Source: Google  |  Mar 26, 2020

Went in for a filling and it was the best dental experience I have ever had. The whole team is wonderful and I’m not a fan of dentists. Dr. Gibson’s team, Lindsay, Lea and Samantha were exceptional and very professional. I would recommend this office to anyone and for any reason! Thank you Gibson Dental! More

5.0
DAPI
Review from S.H.  |  Source: Facebook  |  Feb 19, 2020

Been a patient for over 30 years!! Broken teeth, check ups, preventive care, kids dental care... the folks at Gibson Dental have never left us down! More

5.0
DAPI
Review from J.L.  |  Source: Facebook  |  Jul 01, 2019

Each staff member is caring and personable. The cleanings are gentle and thorough. Great place for our entire family of ages 3-44! More

5.0
DAPI
Review from K.H.  |  Source: Google  |  Jul 01, 2019

Dr, Gibson and Elaine are the best! I always feel welcomed and genuinally cared for! More

5.0
DAPI
Review from M.S.  |  Source: Facebook  |  May 30, 2019

Great service again today, as always! The best dental care office in Lancaster! Very polite staff, very knowledgeable, and accommodating! Thank you! 5 stars all the way ⭐️ More

5.0
DAPI
Review from M.S.  |  Source: Facebook  |  May 30, 2019

Great service again today, as always! The best dental care office in Lancaster! Very polite staff, very knowledgeable, and accommodating! Thank you! 5 stars all the way More

5.0
DAPI
Review from A.R.  |  Source: Google  |  Mar 26, 2016

I've been going here for 6+ years after a friend recommended them to me and I have never had a bad experience. Everyone is nice, easy going, and will go out of their way to make you feel comfortable. They are extremely knowledgable and take the time to answer any questions that you may have. By far the best Dentist I have ever been too More

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